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Help center

Pick your role for a step-by-step guide to that role's tasks.

Frequently asked questions

I can't sign in.

On the sign-in page choose Forgot password, and a reset link arrives by email. After many failed attempts you may have to wait a short while.

How do I change the language or the theme?

Use the Türkçe and English selector and the System, Light and Dark theme selector in the top bar on cohie.app, in the footer of organization pages or at the bottom of the left menu. Your choice is stored in your browser.

How do I open the product tour again?

Choose Start tour in the Help menu in the top bar. It appears only on pages that have a tour.

How do I download or delete my personal data?

Under Account you find My data and account deletion. To send a personal data request to an organization, use the Personal data request (KVKK) link in the footer of the organization's page.

I found a problem. Who should I contact?

Email cohie@fauna-studio.com. Include your organization's address, what you were trying to do and a screenshot if you have one. Don't include passwords or ID numbers.

Support

Can't find what you need? Write to us with your organization's address, what you were trying to do and a screenshot if you have one.

cohie@fauna-studio.com